Trying to log-in to your webtool account but receiving the prompt "Access Denied. Please Contact LoadCentral Helpdesk" ?
NOTE: Account is denied from access if there are at least 8 log-in attempts using invalid webtool password/s.
what to do:
1. Using retailer registered number just type
RETOFF<SPACE>SMSPassword send to LC Numbers
2. Wait for the confirmation and login again to your webtool
3. Make sure that the password is right so this won't happen again. Here are our Access Numbers:
09229990214 SUN (Main Access Number)
09209456856 SMART
09209456857 SMART
09178662418 GLOBE
09228504340 SUN
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